Case study 05
Dr. Harsh Udawat
A mobile healthcare workflow for appointment booking, patient records, digital payments, reminders, slot management, doctor/admin controls, and revenue tracking.
35-45% booking increase50% no-show reduction60% admin-work reduction
- Client / product
- Dr. Harsh Udawat
- Business context
- Healthcare and clinic operations
- Project type
- Digital Appointment & Healthcare Management App
- Live proof
- Not publicly linked
- Confirmed delivery
- Android and iOS mobile app; Patient app and Doctor/Admin Panel
- Workflow / tools
- Flutter, Node.js / Laravel, MySQL / Firebase, Razorpay / UPI Gateway, Firebase Push Notifications
- Evidence
- 35-45% booking increase, 50% no-show reduction, 60% admin-work reduction
/ product screens
/ context
Healthcare and clinic operations
- Manual appointment booking through phone or walk-ins
- Long waiting times and overcrowding
- No structured patient-data management
- Cash-based payments and missed appointments
/ rahul's role
- Clinical workflow planning across appointment booking, patient records, slot control, payments, reminders, and doctor/admin oversight
- Software-management ownership of booking logic, no-show reduction flow, operational dashboards, and patient-visit history
- Appointment automation from booking to payment and patient management
- Smart slot management and availability control
- Doctor/Admin dashboard for schedules, patient records, appointment overview, and revenue tracking
- Automated SMS and push reminders
- Optimization based on booking rate, no-show percentage, revenue, and peak booking hours
/ development scope
- Android and iOS mobile app
- Patient app and Doctor/Admin Panel
- Appointment booking, real-time doctor availability, secure digital payments, reminders, visit history, patient records, slot management, and revenue tracking
/ workflow and tools
FlutterNode.js / LaravelMySQL / FirebaseRazorpay / UPI GatewayFirebase Push Notifications
/ outcome
- 35-45% increase in appointment bookings
- 50% reduction in no-shows
- 60% reduction in manual administrative work
- Improved revenue predictability
- Higher patient volume handled efficiently
This case study focuses on software management, technical leadership, delivery scope, and measurable product evidence.
Dashboard note: the numbers and data visible inside dashboard screenshots are shown only for interface reference.
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